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Privacy policy

Your privacy, taken seriously.

Match Lanka exists to help you meet someone at one of life's most personal moments. We treat the information you share with the care that deserves. This policy explains what we collect, why, and the choices you have.

Last updated 13 September 2026

Information we collect

To match you thoughtfully, we collect:

  • Your mobile number — collected at sign-in and verified by a one-time SMS code — used to secure your account and to send you notifications.
  • Your NIC number, and photos of both sides of your NIC card, used once to confirm you are a real person. What happens to each of these is different, and set out in full below.
  • Profile information you provide — such as age, gender, location, religion, ethnicity, education, profession, lifestyle, interests, an optional profile photo, optional links to your social profiles, and what you're looking for in a partner.
  • Activity within the app — the interests you send and receive, and the connections you accept.
  • Basic technical data needed to keep the service running and secure, such as session information.

Your NIC

We ask for your NIC because it is the only practical way to keep fake accounts out of a matrimonial community. We handle the two parts of it differently, on purpose:

  • The photos of your card — we ask for both sides — are sent to our review team, looked at once, and are never stored in the app — not in our database, and not in any file store. They exist only for as long as it takes to review you.
  • Your NIC number is stored, and it is the one thing we keep. It lets us check the number against the birthday and gender on your profile, and it means one card can hold only one account at a time.
  • Your NIC number is never shown to another member, and never appears in any profile, search result or page. It is not even shown back to you — the only place it can be read is the review screen our team uses.

Contact details between members

Your mobile number is never shown on your profile, and never reaches a member who has only browsed to you. It is shared in one situation only: when an interest is accepted.

  • A woman's number is never shared automatically. When she accepts an interest, she sees the man's number and decides for herself whether to make contact. She may choose to share her own number with that one person, and that choice is hers alone.
  • A man's number is shared with a woman when she accepts his interest. By joining, he agrees to this — it is what makes an accepted interest mean something on both sides.
  • Any social profile links you add are treated exactly like your number: hidden by default, and shown only alongside it.
  • A number, once seen, cannot be taken back — no service can undo that. If you change your mind, you can block the member so they can no longer reach you through us, and report them to our team.

How we use your information

  • To build your profile and show you to compatible members based on mutual preferences.
  • To power discovery, interests and the exchange of contact details between members.
  • To verify that you are a real person, and to keep the community safe — reviewing reports, preventing abuse and enforcing our terms.
  • To generate a compatibility insight when you view another member — a short, private read of how your two profiles line up, shown only to you.
  • To improve the app and the quality of the matches we suggest.

How we share information

We do not sell your personal information. From the moment you finish signing up, your profile is part of the community that anyone can browse, and able to receive interests, though nothing on it says we have not checked your NIC yet — until we have, you cannot browse or answer one yourself. Signing up and verifying are one and the same step: there is no way to have a profile here without a NIC behind it. Once approved it may also appear among the newest members shown on our home page, which only ever features approved members, so people can see who's here before they join. Nothing a visitor can see carries any contact details, only verified members can send you an interest, and profiles are never indexed by search engines. Signed in, members only ever see profiles of the opposite gender. You stay in control: blur your photo so it's only clear to members you connect with, or hide your profile entirely from Settings. We only share data with service providers who help us operate the app (for example, secure hosting, our SMS provider for sending verification codes and notifications, and the AI provider that generates the compatibility insights described below), and only as needed to provide the service.

AI-generated insights

When you open another member's profile, we show a short “AI insight” — a compatibility read written for you about how the two of you click. To create it, the relevant details from both profiles (including the bios you each wrote) are sent to our AI provider, which returns the insight. The result is shown only to you — it is not saved to your profile and never shared with the other member.

Your choices and rights

  • Edit or update your profile at any time from within the app.
  • End a connection, or block a member so they can no longer see or reach you.
  • Report a member to our team, who can remove them from the community for good. A report is sent straight to the person who reviews it — we do not keep a file of reports, and the member you report is never told who reported them.
  • Hide your profile from Settings so you no longer appear in anyone's Discover, while keeping the connections you already have.
  • Blur your profile photo from Settings so anyone else only sees a blurred version until you choose to share it — you always see it clearly.
  • Permanently delete your profile — along with your NIC number and every connection — at any time from Settings → Delete profile.

Data security

Sign-in is handled by verifying your mobile number with a one-time SMS code, and your session is protected with an httpOnly cookie — our keys never reach your browser. We take reasonable technical and organisational measures to protect your information, though no online service can promise absolute security.

Contact us

If you have questions about this policy or how your data is handled, please get in touch and we'll be glad to help. We may update this policy from time to time; when we do, we'll revise the date above.